Refund policy
Refund Policy: the 30-Day Trim Test
Try your set for 30 days after it arrives. If it is not right for you, we will refund you.
How to ask for a refund
- Email gidib.official@gmail.com within 30 days of delivery.
- Include your order number and a short note on what went wrong. A photo helps if the set arrived damaged or is not what you ordered.
- We reply within 1 business day.
Do I need to send it back? Sometimes. If a return is needed, we will email you the return steps. We coordinate the return with our supplier for you, so you never have to deal with them yourself. If no return is needed, we simply refund you.
How you get your money back Refunds go to your original payment method. Once we approve a refund, your bank or card company usually shows it within 5 to 10 business days.
Orders that never arrive If your order does not arrive, email us and we will refund you or send a new set. See our Shipping Policy for delivery times.
Contact Email: gidib.official@gmail.com Zomera is operated by Gideon Brosilow, Israel.